PRIVACY POLICY

At Brava Jewellers, we understand that trust is the foundation of our relationship with you—whether we are designing a custom engagement ring or handling your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled with the same care and security as the jewelry we create.

This Privacy Policy outlines how https://www.google.com/search?q=BravaJewellers.com (the "Site") collects, uses, and protects your personal information when you visit our website or commission a piece from us.

2. Information We Collect

We collect information to provide our bespoke services and fulfill orders. This includes:

• Personal Identification: Name, email address, phone number, and physical address (billing and shipping).

• Custom Commission Details: Ring sizes, specific design preferences, photographs provided for inspiration, and sentimental stories shared during the consultation process.

• Payment Information: Credit card details or payment confirmation. Note: We do not store sensitive credit card data on our servers; it is processed securely by our third-party payment providers (e.g., PayPal, Stripe, Bank Transfer).

• Technical Data: IP address, browser type, time zone, and device data collected automatically via cookies to improve site performance.

3. How We Use Your Information

We use your data strictly to facilitate the custom jewelry process and improve your experience. Specifically, we use it to:

• Process Orders: Manage payments, invoices, and the 25/50/25 payment structure.

• Communication: Send updates regarding the design, production status, and handover of your jewelry.

• Shipping: Facilitate secure delivery via third-party couriers.

• Marketing (Optional): If you have opted in, we may send you emails about new collections or exclusive offers. You may unsubscribe at any time.

Sharing Your Information

Brava Jewellers does not sell, trade, or rent your personal identification information to others.

We only share data with trusted third-party partners necessary to operate our business, including:

• Payment Processors: To securely handle transactions.

• Logistics Companies: To deliver your jewelry safely to your door.

• IT & Hosting Services: To keep our website running and secure.

All third parties are vetted to ensure they adhere to strict data security standards.

5. Cookies

Our website uses "cookies" to enhance your browsing experience (e.g., keeping items in your cart). You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly without them.

6. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or destruction of your personal information. Our website is secured with SSL (Secure Socket Layer) encryption to ensure data transmitted between your browser and our site remains private.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (subject to legal record-keeping requirements for tax and sales).

To exercise these rights, please contact us at the email below.

8. Changes to This Policy

Brava Jewellers has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage users to frequently check this page for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or the practices of this site, please contact us at:

Brava Jewellers

• Email: design@bravajewellers.com

• Phone: [+63917.8882226

• Address: Valle Verde 6, Pasig City